Connections Pastor

Accountable To: Pastor of Development

Weekly Time Commitment: Full-Time, M-Th - 9:00AM-5:00PM & Sunday - 7:30AM-1:00PM

One Sentence Job Description: Oversee the engagement strategy of FC from parking lot to partner.


The Win

To help every guest who attends FC feel like they belong.

Responsibilities

Leads and Directs Guest Services Team

  • Recruits and trains all new GS volunteers.
  • Schedules GS team weekly.
  • Helps create a welcoming and caring experience for all attending FC.
  • Consistently evaluating processes for improvement.
  • Monitors and provides direction for VIP Experience.
  • Consistently updates information at Connection Center.
  • Trains and equips Connect Center volunteers to create a helpful and informative experience.

Oversees Shepherds (security) and safety protocols

  • Ensures Shepherds are properly trained and equipped.
  • Leads and schedules Shepherds.
  • Educates and communicates to staff on safety procedures.

Oversees Next Steps for all guests of FC

  • Reaches out to all first time guests as a virtual concierge to help get connected at FC.
  • Generates automated welcome for all guests.
  • Promptly responds accordingly with direction and/or answering questions.

Assists with Small Group connection season

  • Follow up on partner connection into small groups.
  • Works alongside of Groups Director for marketing and promotion of small groups.
  • Assists with Small Group Experience and short term groups.

Provides Direction for Volunteer / Leadership Next Steps

  • Coordinate with departments on onboarding processes.
  • Executes clear handoff to departments for volunteer placement.
  • Calendars and project manages volunteer recruitment seasons.
  • Always evaluating and improving partner volunteer placement.

Oversees maintenance and upkeep of database

Qualifications

  • Loves God, loves people, and loves collaborating.
  • Supportive of other church staff and volunteers.
  • Committed to vision, values, and beliefs of Foothills Church.
  • Evidence of a Christ like attitude in words and actions.
  • A partner of FC who is fulfilling their partnership covenant.
  • Self-starting—able to work independently.
  • Able to work and thrive in a collaborative work environment.
  • Organized and able to plan 6-12 months in advance.
  • Good communication skills.

Expectations

  • Desire “we” more than “me.”
  • Have a positive attitude.
  • Desire excellence.
  • Show up on time.
  • Collaborate.